Sent Amazon Gift Card to the Wrong Email? Things You Can Do

An Amazon gift card is a card that can be used as a substitute for physical gifts. It comes pre-loaded with a specific amount of money and is then sent to a specific recipient through email, postal mail, or another manner. Physical, eGift Cards (E-mail & Share through link), and Anytime Gifts are the three varieties available and the recipient can use their Amazon gift card to purchase anything on Amazon. You can buy up to $10,000 in gift cards in a single day.

Now we know a gift card can be used in place of a gift and the recipient can redeem it through email and get whatever they want from the Amazon store; but what if you sent an Amazon gift card to the wrong email? Let’s look at things you can do to solve that.

Sent Amazon Gift Card to the Wrong Email? Things You Can Do

There are times when due to an error or another, you may have sent Amazon gift card to the wrong email but just because you made a mistake doesn’t mean you shouldn’t try and get it back, I mean we’re talking about money here. So, when this happens, these are things you can do to get back your gift card.

If you realize right away that you sent your Amazon gift to the wrong email, you might be able to cancel through Amazon Website, but otherwise, you’ve given someone a free present. If the recipient is aware that the gift card is not intended for them, such as when you send them an email, it is technically theft, but you may have a difficult time getting your money back except the person is genuinely kind.

Another thing you can do is to contact Amazon customer service. Although, this depends on whether the email the gift card was sent to is active or inactive. If it was inactive, amazon would notify you and they can easily void the transaction but if it’s active and the card has been redeemed, then it is not refundable. Also, due to data protection act limits, Amazon would have difficulty communicating with you about the transaction status.

Also, if you purchased the gift card with a credit card, the bank that issued the card will suspend payment on it and provide you with contact information to contact the merchant for additional assistance.

Can You Cancel Amazon Gift Card After Being Redeemed?

No, you can’t. The money on the card is gone after it has been used (redeemed), and Amazon will not reimburse it. So, if you sent Amazon gift card to the wrong email, and someone else redeems the card, it’s up to you to take it up with the person because Amazon won’t get involved.

Therefore, you can’t remove a gift card from an account once it has been redeemed and only Amazon customer support can cancel a gift card from your account. You will not, however, be compensated financially.

Furthermore, they will usually only “unredeemed” or cancel a gift card from one account to add it to a separate account for you (as an exception to their rules). For example, if you redeemed the gift card on the wrong account the first time.

Can You See Who Redeemed an Amazon Gift Card

No, you can’t because Amazon will not reveal who used your gift card. If you have a physical gift card, either from a store or from and you have doubts, you can ask a representative to check whether it was redeemed; if you suspect the gift card was misused, you can ask for additional investigation.

If they suspect that any of your known relatives used it, they’ll urge you to double-check with them, but if not, they’ll look into it. Also, if you get it as a gift, you’ll have to check with the person who bought it. Therefore, if you sent Amazon gift card to the wrong email, there’s no way for you to know the person.

How to Send Multiple Amazon Gift Cards at Once

If you want to send multiple Amazon gift cards at once, use the corporate gift card email delivery service on Amazon. To use the service, follow these steps:

  • Go to the Corporate Gift Card Email Delivery Service on Amazon and select the “Download Template” option.
  • Fill in the recipient’s names, email addresses, the values of the gift cards you wish to send, and any personalized messages you want to include in the downloaded file. Also, make sure you verify that all the email addresses are correct.
  • Then go to Customize Messages with Corporate Gift Cards and follow the guidelines.
  • Click Browse to find and select the completed file, then select Upload to upload the file.

You should note that your order must be worth at least $5,000 in gift cards, 1,000 or fewer email recipients, and each gift card must be worth at least $1.


So, to recap, what do you do if you sent an Amazon gift card to the wrong email? Your best bet is to contact Amazon Customer care service and hope the card has not been redeemed yet or else, you won’t be able to get your money card.

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